Will Irwin
Founder & CEO
A Princeton graduate with a Wharton MBA, Will founded EZaccessMD in 2016 to widen patients' access to care while lowering costs. He has run UltraMobile Imaging, a portable diagnostics company, since 2003.
Telehealth was supposed to fix access. It created a diagnostic gap instead.
EZaccessMD was founded to close that gap. We combine 24/7 telehealth with in-home diagnostics: a medical technician brings real diagnostic equipment (X-Rays, EKGs, rapid tests) directly to patients at home. The result: better outcomes for members, measurable savings for plan sponsors, and a benefit that actually gets used.
2016
Founded
Born from the insight that telehealth without diagnostics leaves patients stranded.
22
In-home diagnostic states
States with active in-home diagnostic coverage, and growing.
50
Telehealth states
Telehealth consultations available nationwide.
+85
NPS
Net Promoter Score from members; world-class satisfaction.
+85Net Promoter Score
90%Employer Retention
$172,350Estimated Annual Savings Per 1,000 Lives
75%Annualized Utilization Rate
50 statesTelehealth Coverage
What drives us
Diagnostics, not guesswork
A phone call can't run a strep test, take an X-ray, or read an EKG. Real diagnostics at home mean real answers — and fewer unnecessary urgent care and ER visits.
Access for everyone
Telehealth reaches your team in all 50 states; in-home diagnostics cover 22 and growing. Wherever an employer operates, EZaccessMD can take care of their people.
Measurable outcomes
We track every consultation, every diversion, every dollar saved, and report the numbers back to you. Self-funded plans can confirm the impact in their own claims data.
Win-win: employers and employees
When employees get better care and employers save money, everyone wins. That alignment is the foundation of everything we build.
The people behind EZaccessMD
Lois Irwin
President
A Cornell graduate (BA and MBA), Lois co-founded EZaccessMD in 2016 after launching a mobile healthcare unit at a mission hospital in Liberia and building careers in strategy at IBM and Xerox.
Todd Henderson
Vice President of Operations
An RPI electrical engineer with patents earned at Kodak and Xerox, Todd spent 12 years directing finance and operations for an urgent care before joining EZ.
Chris Dool
Senior Operations Manager
A radiologic technologist, Chris built EZ's national device selection, protocols, and training, distilling the in-home diagnostic toolkit the care team carries today. He still volunteers as an X-ray tech.
Tim Randall
National Vice President Sales
A Clarkson marketing graduate, Tim has a documented record of launching products and exceeding goals in highly competitive markets.
Betsy Cohen
Executive Solutions Consultant
A Cleary University business graduate, Betsy focuses on lowering healthcare costs and improving access through in-home urgent care.
Rachel Behrens
Billing & Human Resources Manager
With 12 years in healthcare, Rachel is driven by the impact EZ's work has on patients and the wider community.
Carrie Bourbonnais
Care Coordination Manager
An RIT graduate, Carrie leads EZ's care team so every patient has a smooth experience, and serves on the board of a Rochester nonprofit supporting older adults.
Wendy Ward
Account Manager
A Keuka College graduate, Wendy pivoted into healthcare to look after EZ's client relationships. She is a proud breast cancer survivor.
Emily Strong
Client Information Management Lead
A Nazareth University graduate with a healthcare and patient-services background, Emily is EZ's go-to for enrolling new clients and subscribers.
Let's talk
Want to learn how EZaccessMD fits into your benefits stack, your book of business, or your membership?
Get in touch